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Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Thursday 5 August 2010

High Value Mobility against Suspension of Blackberry

Etisalat Launches High Value Mobility Packages in Response to BlackBerry Suspension
Tags: BlackBerry,High Value Mobility, New Mobiles Package, alternative packages,

Customers will have options to choose from, including a free Smartphone offer

Abu Dhabi, UAE – August 3, 2010: Etisalat today responded rapidly to the announcement of the TRA to suspend BlackBerry services on October 11 and unveiled valuable, alternative mobility packages for its existing BlackBerry customers who were subscribed to the service as of July 31, 2010. The new packages offer bundled services such as SMS and MMS as well as mobile Internet data services and offer value far in excess of the monthly fee.

The basic package includes 1,000 local and international SMS and MMS messages and mobile data packages. Customers further have the choice to receive either voice calls of up to 550 minutes per month, or to sign a 12-month contract and receive a new Smartphone for free with no up-front payment.

“Since the moment we received notification from the TRA to suspend BlackBerry services, our teams have been working tirelessly to produce a range of packages which offer comparative or better value to our existing BlackBerry customers,” said Senior Vice President, Marketing at Etisalat.

“Our first priority was to develop a package which will ensure a seamless migration for existing BlackBerry customers to the new Etisalat alternative packages on October 11, 2010. We then designed them so that they maintain similar or improved functionality ensuring continuity of service. We also offer our customers a choice of different package options which should suit various needs.”

Etisalat’s basic package which will be offered to all existing BlackBerry customers, will provide a bundle of data and telecommunications services to replace those previously offered. For example, a subscriber to Etisalat’s Unlimited Global service who used to pay Dhs 295 per month, will now pay only Dhs 260 per month and receive 1000 local & Intl. SMS and MMS messages, unlimited local data downloads and 10MB of roaming data. These services have an equivalent monetary value of up to Dhs 2,500 per month.

On top of this, all current BlackBerry subscribers are eligible to receive a free Smartphone from leading manufacturers with no upfront charges, with a 12-month contract. This means that they can avail of a completely new and modern device at no upfront cost, at a similar or lower monthly fee. As an alternative customers can choose to take voice calls under a different package with a value of up to 550 minutes.

Group Senior Vice President, Corporate Communications said: “These packages have been developed with the BlackBerry customer in mind. We have looked at the services which they use most often, and have replaced them with comparable services from our wide portfolio. We have also ensured that the volume and value of the services on offer are greater than the expected usage to ensure our customers enjoy a similar experience. Our aim is to create a seamless migration to the new alternatives.”

The new packages are powered Etisalat’s latest mobile broadband technologies – 3.5G Using the Etisalat packages, customers will now be able to download data at up to 21Mbps depending on the customer’s handset. For further information, please visit www.etisalat.ae/blackberry

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