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Etisalat

Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Sunday 25 October 2009

eZmeet with Microsoft & Etisalat





New Page 13





اتصالات تعرض حل eZMeet للدخول إلى الشبكة العالمية بالتعاون السوق

eZMeet سوف تقدم تجربة متكاملة بالتعاون والدعم لقطات فيديو حية وغنية وسائل
الاعلام





دبي ، 21 أكتوبر 2009 : أعلنت اتصالات اليوم عن خطط لتقديم خدمة الإنترنت التعاون
-- "eZMeet" ، في شراكة مع مايكروسوفت الشريك / مما يجعل من السهل بالنسبة للمنظمات
من جميع الأحجام لتجربة فوائد التعاون من خلال الانترنت لإدارة الخدمات النموذجية ،
سواء كان ذلك الإعلان بسيطة مخصصة الدورات بالتعاون ، ويب الرسمي القائم الاجتماعات
والتدريب المتقدم عبر الإنترنت أو الاتصال الأحداث الكبيرة.



eZMeet هو خدمة استضافة ويب التعاون التي تربط ويشرك الجمهور في الاجتماعات عبر
الإنترنت ، والتدريب ، والأحداث من خلال موثوق بها ، من فئة المؤسسات ، استضافت
الخدمة. مع الحاضرين الجلسة المشتركة من أجهزة الكمبيوتر الخاصة بهم ، والهواتف (الثابتة
والمحمولة) يمكن للمستخدمين تقديم عرض لمسرحية ، ينطلق هذا المشروع ، الأفكار أو
تحرير الملفات ، وتتعاون في ألواح الكتابة والتفاوض على صفقات.



وفقا لعبد الله هاشم ، نائب الرئيس الأب ، لحلول الأعمال ، اتصالات ، "التواصل مع
قاعدة متنوعة من الزبائن تعاون الموظف ، مع فرق ظاهري في رفع أهمية التعاون على
شبكة الإنترنت ، ونحن نرى أن التحول إلى أداة لتعميم التواصل والتعاون في المؤسسة.
"



وأضاف ، "بناء على متطلبات العميل وتوقعات الطلب في السوق ، فإننا نعتقد بأن خدمة
من هذا النوع سوف تصبح شعبية جدا مع عملائنا في كافة أنحاء المؤسسة ، بل وحتى
الشركات الصغيرة والمتوسطة الفضاء. خدمة eZMeet حقا سوف يلقى المعلقة بالتعاون
تجربة لعملائنا وسوف يزيل العبء كله على إدارة والحفاظ على مستويات الخدمة لموظفيها
مع الاستفادة من الخدمات المدارة نموذج من اتصالات. "



تعليقا على الخدمة الجديدة ، فاطمة محسن ، مدير أول ، واتصالات لتسويق المنتجات
وقال "eZMeet مثالا هاما للمزيد من تمكين العاملين في مجال المعلومات وجعلها اكثر
انتاجية وفاعلية. ويمكن أن قدرات جديدة مثيرة للeZMeet يمكن استخدامها عبر اجتماعات
مخصصة التعاونية ، والمناسبات والتسويق ، والمبيعات المظاهرات ، ودورات تدريبية ،
وأكثر من ذلك. هو عنصر أساسي لدينا رؤية والاتصالات المتكاملة التي تساعد الناس
والمنظمات غنية التواصل والعمل معا على نحو أكثر فعالية. "



eZMeet تساعد المؤسسات على نحو أفضل مع موظفي الاتصال داخليا وخارجيا مع العملاء
والشركاء من خلال ميزات مثل :

• واجهة مستخدم مبسطة تساعد المشاركين في المؤتمرات لا تزال تركز على المضمون
الأساسي

• تدريب وملامح الحدث العروض التي تعطي القدرة على تقديم الصدقات ، والطبقة العامة
والقوائم الحدث ، واختبار متطورة والتدريج

• عالية الجودة المشتركة وقدرات تسجيل المنظمات المحلية التي تعطي القوة لأرشفة
جلسة eZMeet للتشغيل

 

كما تدعم هذه الخدمة قنوات اتصال متعددة لتوفر تجربة إشراك :

• اتجاهين الهاتف يتيح للمشاركين اختيار مؤتمر لدمج الصوت

• المضمنة فلاش ، وملفات الصوت والفيديو مساعدة في تقديم العروض المحتوى الغني
للمشاركين في المؤتمرات

• لايف كام والفيديو والتحكم في بدء عقد المؤتمرات الصوتية





eZmeet from Etisalat with Microsoft Partner

Etisalat showcases eZMeet solution to enter the web collaboration market
eZMeet will offer integrated collaboration experience, support for live video and rich media


Dubai, October 21, 2009: Etisalat today announced plans to introduce a web collaboration service – “eZMeet”, in partnership with Microsoft/partner thereby making it easier for organizations of all sizes to experience the benefits of Web collaboration through a managed services model, be it simple ad-hoc collaboration sessions, formal Web-based meetings, advanced online training or large communication events.

eZMeet is a hosted Web collaboration service that connects and engages audiences in online meetings, training, and events through a reliable, enterprise-class hosted service. With meeting attendees participating from their PCs, phones (fixed and mobiles) users can deliver a presentation, kick off a project, brainstorm ideas, edit files, collaborate on whiteboards and negotiate deals.

According to Abdulla Hashim, Sr. VP, Business Solutions, Etisalat, “Communicating with a diverse customer base, employee collaboration with virtual teams are raising the importance of web collaboration and we see it becoming a mainstream tool for communication and collaboration in the enterprise.”

He added, “Based on customer insights and market demand forecasts, we believe a service of this kind will become very popular with our customers across the enterprise and even the SMB space. The eZMeet service will truly deliver an outstanding collaboration experience to our customers and will remove the entire burden of managing and maintaining service levels for their staff with the advantage of a Managed service model from Etisalat.”

Commenting on the new service, Fatima Mohsin, Senior Director, Etisalat Product Marketing said, “eZMeet is an important example of further empowering information workers and making them more productive and effective. The exciting new capabilities of eZMeet can be used across ad hoc collaborative meetings, marketing events, sales demonstrations, training sessions and more. It is a key element of our integrated communications vision that helps people and organizations richly communicate and work together more effectively.”

eZMeet helps organizations better connect internally with employees and externally with customers and partners through features like:
•A simplified user interface that helps conferencing participants remain focused on core content
•Training and event features that give presenters the ability to offer handouts, public class and event listings, and advanced testing and grading
•High-fidelity shared and local recording capabilities that give organizations the power to archive an eZMeet session for playback

The service also supports multiple communication channels to provide an engaging experience:
•Two-way phone offers participants a choice for integrating conference audio
•Embedded flash, video and audio files help presenters deliver rich content to conferencing participants
•Live webcam video and initiation and control of audio conferencing.