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Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Monday 20 April 2009

No.1 in-flight Mobile Phones, by Etisalat

Etisalat has the highest global customer base for in-flight Mobile Service
56,000 Etisalat customers have experienced mobile calls on board Emirates Airlines, via the Aeromobile network

Abu Dhabi, 19 April, 2009 - Etisalat, the UAE-based Telecommunications Services Provider, announced that over 56,000 of its customers have experienced the in-flight mobile service, by using their mobiles phones in the air, since the service was first introduced by Etisalat a year ago through the AeroMobile system. According to Aeromobile, this represents 27% of the total users across the world, on the Aeromobile network, making Etisalat a leader in the in-flight Mobile service, with maximum number of customers for this service.

The service enables passengers to safely make and receive calls and SMS text messages while in-flight. The service was first operated by Etisalat in the UAE on an Emirates flight between Dubai and Casablanca, a year ago. The system has since been installed on 32 of the Emirates airline’s fleet, and is available on around 25% of its Aircrafts. Emirates presently operates over 60 Aeromobile equipped flights in a day to various global destinations.

Mr. Essa Al Haddad. Etisalat’s Chief Marketing Officer said “Etisalat's In-flight mobile services target a niche audience who prefer to be virtually connected all the time. Since its launch last year, Etisalat's in-flight mobile services have been a huge success and have received tremendous positive appreciation from its customers. We are proud to be leaders in this niche market, providing connectivity even in the sky. "

“Being a leading service provider in the region, Etisalat can relate to the necessity of the customer to remain connected with their business, family, and colleagues whilst they’re travelling, and we’re delighted to make this possible for them through our association with Emirates Airlines and Aeromobile, while they are in the air, " added Al Haddad.

“GPRS data services are also available for our customers in air, enabling them to surf the internet, download their emails, or enjoy multimedia services, while flying,” he further commented.

Etisalat customers can benefit from the in-flight mobile services while traveling on the Emirates airlines to 60 selected routes including London, Casablanca, Cairo, Sydney, Damascus, Khartoum, Karachi, Johannesburg, Hong Kong, Bangkok, Perth, Melbourne, Paris, Rome, Milan, Munich, Nice, Bombay and Kuala Lumpur. Standard international Roaming charge applies for both Wasel and GSM customers, while calling on board.

100 GB Mobile Broadband Offers

100 GB Mobile Broadband Offer



In order to extend the reach of our mobile Broadband packages to our valuable customers, we are glad to announce that we are re-launching the same offer of the 100GB for the 10GB Mobile Broadband customers effective from 11th April, 2009.

As part of our promotional offer, customers who subscribe or upgrade to 10GB Package will get 100GB/month of data usage from 11th April, 2009 UP TO 10th July, 2009. All existing subscribers who are currently registered for the 10GB package for AED 460 will also avail to this offer.

The new offer will be as follows:
3G Mobile Broadband Package Inclusive Data (GB) Monthly Fee(AED) Out of Bundle per MB (AED)
10GB Mobile Broadband Package 100GB/month (up to 10th July,2009).After this offer period 10GB/month will apply 460/- 3/-


For the existing Postpaid customers:
Existing customers in billing cycle one will get 100 GB cap from 11th April up to the 31st of July. (as a total they will get full 3 months+21 days)
Existing customers in billing cycle two will get 100 GB cap from 11th April up to the 10th of July. (as a total they will get 3 months)
Existing customers in billing cycle three will get 100 GB cap from 11th April up to the 20th of July. (as a total they will get full 3 month + 10 days)
For the Existing/NEW/Upgraded Prepaid customers:
All (existing/new /upgraded) prepaid subscribers will get 100 GB from day one of the offer (11th April till 10th July) (3months). Regardless of the subscription date; all the prepaid customers will return back to 10 GB CAP on the 11th of July.

General polices & procedures:
No Connection fee applies when subscribing to 10GB Mobile Broadband Package.
Out of Bundle price is the charge for additional data that exceeds inclusive data.
The charge set out within the above schedule does not cover data roaming rates which are separately added up.
New /upgraded 10 GB Postpaid subscribers during the offer period will enjoy the 100GB CAP depending on their respective billing cycle.