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Etisalat

Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Sunday 28 February 2010

Etisalat Extends Its Customers’ Reach across USA, Canada and Latin America with Global Crossing

Etisalat Extends Its Customers’ Reach across USA, Canada and Latin America with Global Crossing
Dubai, Feb 27, 2010: Etisalat, a leading carrier in the Middle East, today announced an agreement with Global Crossing, (Nasdaq: GLBC), a leading global IP solutions provider, to provide seamless connectivity alternatives to customers who want to expand their connectivity to the United States, Canada and Latin America from the United Arab Emirates.
As part of this alliance, Etisalat has set up its own node in New York with last mile connectivity provided by Global Crossing to offer global connectivity solutions through a secure and fully owned IP/MPLS (Multiprotocol Label Switching) network. This is part of Etisalat‘s long term strategy of enhancing global connectivity options for its corporate customers.
“This partnership with Global Crossing is significant in terms of expanding the connectivity alternatives for our customers across the US, Canada and Latin America,” said Abdulla Hashim, Senior Vice President, Business Solutions, Etisalat. “This will enable us to leverage their local presence and the capabilities of their integrated IP-based network to support our customers. Moreover, the presence of our own nodes is a major differentiator for customers across this region that now can rely on us for world class connectivity solutions with advantages like reliable quality of service and network management capabilities.”

“We’re very pleased to join with Etisalat in offering our Extended Reach Solutions, comprised of the Global Crossing Fast-Track Services™ portfolio,” said Habib Issa, Global Crossing’s head of Carrier Sales for South Europe, Middle East and Africa. “As Etisalat’s business clients take advantage of globalization and IP convergence market trends, they can benefit from Etisalat’s support model, strong regional presence and the global seamless network enabled by Global Crossing’s IP infrastructure.”

With the setting up of these new nodes, Etisalat will offer secure IP/MPLS links to carry data traffic on its own network. This also will translate into pricing advantages which will be passed on to customers since Etisalat will manage its own network from end-to-end in a seamless manner.

Etisalat joins a select list of top-tier service providers offering Global Crossing Fast-Track Services portfolio to their enterprise end users. Global Crossing Fast-Track Services combine the business processes, products, services and system tools necessary for service providers to quickly offer their enterprise customers end-to-end global data solutions, backed by consistent SLAs. In addition to Converged IP Services and Private Line, Fast-Track Services include Ethernet, Collaboration and Managed Services. The portfolio can help service providers avoid the costly expenditures and long lead times generally associated with service expansion. It also can help drive incremental revenue for a carrier by helping it provide additional opportunities to enterprise customers that need out-of-region IP-based solutions.

By virtue of its strategic agreement with Global Crossing, Etisalat will be able to further extend its customers connectivity in countries where it doesn’t have coverage by being part of the Global Crossing MPLS network. This will enable UAE based customers to extend their connectivity through Etisalat across the US, Canada and Latin American markets.

The IP VPN services offered will deliver feature-rich capability of a fully managed IP network while providing the reliability, quality and security of an MPLS-based private network environment. Both companies will also work towards offering value added services like Managed Services utilizing their respective infrastructure.

Etisalat enables UAE businesses to reach out to their favourite countries at upto 55% discounted calling rates

Etisalat enables UAE businesses to reach out to their favourite countries at upto 55% discounted calling rates
Abu Dhabi, February 24, 2010: In a move to bring more economical communication solutions to businesses across the UAE, Etisalat today announced the introduction of the Favourite Country Plan for businesses, offering an additional 20% discount on the current international direct dialing rates (IDD), for calls made to any 3 countries of their choice on business landlines.
The Favourite Country Plan is applicable to all calls made on landlines and gives customers the flexibility to choose any 3 countries best suited for their frequent calling requirements. This is in addition to the existing off-peak rates currently available to customers around the clock, thereby giving savings of upto 55% on their selected countries as per the plan.
Etisalat’s new introduction is aimed at providing UAE based companies with additional peace of mind when they communicate over their landline telephones through more attractive rates and substantial savings. It will also aid companies in their day-to-day interaction with partners, suppliers and employees across the globe, with a better control on monthly communication spends. The plan is also valid for landlines provided at the residence of company employees where the landlines are in the company`s name with applicable business line charges.
Commenting on the benefits of the additional discounts to Favourite countries, Mr. Abdulla Hashim, Senior VP, Business Solutions at Etisalat said, “Etisalat is totally committed to offer increased ways of more cost effective communication to businesses in the UAE. The Favourite Country Plan on landlines for businesses has been introduced to ensure maximum customer ease and savings, especially at a time when cost efficiencies are a priority given the current economic climate.”

Monday 22 February 2010

Etisalat Remains Positive and is Reaching beyond the Economic Crisis

Etisalat Remains Positive and is Reaching beyond the Economic Crisis

20th Feb 2010: Etisalat is currently participating or investigating opportunities across North Africa and the Middle East. Omran indicated six possible markets which would involve both the acquisition of green-field licenses within markets with low penetration levels and industry consolidation stressing that size and scale are extremely important for to avoid small operators being marginalized. “Etisalat is in an excellent position – financially and operationally to capitalize on these opportunities,” Omran added.
Etisalat is committed to investing in new technologies across the Middle East, Asia and Africa. Broadband and fiber-optic fixed-line infrastructure is a clear example of such an investment. Etisalat has deployed fiber-optic networks in Sudan and also in the UAE to great effect and will shortly begin offering GPON connectivity to the home with a capacity of 10Gbps shared between 32 residences –a 400% increase to what is currently on offer today.
Etisalat also announced that it has started the commercial trial of LTE, an important step towards 4G. The expected date for launching LTE services in UAE is by the end of 2010. Later in the first half of this year, Etisalat will be introducing new technology which will enable downloads of up to 42mbps, which will grow to 84mbps by end of year.
In conclusion Mohammad Omran highlighted Etisalat’s commitment to environmental initiatives. “Etisalat has successfully combined the welfare of the environment and advanced technology by investing in fiber optic networks can enhance the energy efficiency of our networks and reduce our carbon emissions. We are also implementing ‘green building’ policies to reduce operating costs.”

Wednesday 17 February 2010

Etisalat Reached 100 Million Customer Base

Barcelona, 15 February 2010: Etisalat announced that its subscriber base has exceeded 100 million subscribers across its 18 markets in the Middle East, Asia and Africa covering 2 billion people.
This comes shortly after Etisalat announced it has acquired an additional share equal to 18% in “Atlantic Telecom” thus increasing the shareholding to 100%. Added to that is its application to the Indian Foreign Investment Promotion Board (FIPB), to obtain approval to raise its 45% stake in its Indian subsidiary Etisalat DB to 50%plus one share. Etisalat targets majority stakes in its subsidiaries and associates for more operational and financial synergy.
Recently Etisalat reported annual Net Revenues of AED 30.831billion and Net Profits of AED 8.836 billion marking a 5% and 16% increase respectively, compared to 2008.

Etisalat has operations and investments in 18 countries in the Middle East, Asia and Africa including UAE, Saudi Arabia, Egypt, Sudan, Pakistan, Tanzania, Benin, Burkina Faso, Gabon, Niger, Togo, Republic of Central Africa, Ivory Coast, Nigeria, Afghanistan, India, Indonesia and Sri Lanka.