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Etisalat

Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Monday 9 November 2009

94 Million Global Customers for Etisalat

Etisalat’s Global Customer Base Reaches 94 Million

Abu Dhabi and Istanbul, 4 November 2009: Etisalat announced today its international subscriber base has reached 94 million and that the number will soon reach 100 million subscribers soon with operations covering nearly two billion people across its eighteen markets around the world.

“We have witnessed a significant increase in the number of subscribers which clearly indicates the strong performance of our operations in the UAE and internationally .we will reach 100 million customers soon”. said Chairman of Etisalat.

The statements coincides with Etisalat’s participation in SAMENA Telecommunications Council’s, 'Convergence to Istanbul 2009'. The event is held from 3-5 November 2009 in the presence of Dr. Tayfun Acarer, Chairman of Information and Communication Technology Authority in Turkey. Themed 'A Broadband Rising...With Efficiencies Maximizing Profitability', this CEO-level annual gathering features a number of high profile speakers and industry experts.

Ahmed bin Ali, Senior Vice President Corporate Communications represented Etisalat in the event shared with the audience a paper on behalf of Etisalat titled “Efficiency Strategies for Reaching Record Results”. The paper highlighted Etisalat successful 33 years history including the time global financial crisis noting that Etisalat maintained year on year 9% growth in net profits and 6% in revenues in 2009.

The paper explained how Etisalat managed to achieve growth in its revenues the last three years faster than pervious years allowing sufficient cash position to finance its operations and strategic expansions. As a result Etisalat became one of the few global telecos to maintain negative debt position. Etisalat has been highly rated by the three credit rating agencies with a stable outlook:

The paper also highlighted how Etisalat excelled in its operations with no adverse effects on the quality of services and has continued to spend where needed, whether it is on infrastructure such as fiber optic network, which will be accomplished in UAE in 2011 making Abu Dhabi the first city in the world be fully connected by this network, or in maintaining the quality of services and networks upgrades. On the other hand Etisalat kept shareholders content with a cumulative annual growth in their earnings over the past years.

Ahmed Bin Ali explained how Etisalat maintained efficiency in its continuous international expansions, saying: "One of the largest areas of expense is in obtaining a new license. We have proven our competence in this area and continue to follow a prudent approach in dealing with financial risks. Here we depend mainly on Etisalat‘s accumulated experience adhering to the best international standards governing expansion. “Etisalat conducts thorough research and seizes opportunities that help achieve further success of its work and give added value to customers and telecom sector and give our shareholders Exceptional returns”.
Etisalat has operations in UAE and Saudi Arabia, Egypt, Sudan, Afghanistan, Pakistan, Indonesia, India, Nigeria, Benin, Niger, Gabon, Burkina Faso, Togo, Central African Republic, Ivory Coast, Tanzania and most recently Sri Lanka. offers its customers a full range of telecommunication services and solutions including mobile, fixed-line telephony, Internet, cable TV services to business, government and other telecom companies.

Etisalat has currently the largest international roaming network in the region with more than 520 operators around the world covering more than 190 countries.

Etisalat Bags 4 SAMENA Awards

Etisalat bags four SAMENA Awards
(WAM)

7 November 2009
ABU DHABI - Etisalat announced today it has received four awards from the SAMENA Telecommunications Council Awards 2009. The awards include “Best Content Provider of the Year” and “Best Wireless Broadband Operator of the year “.
Etisalat was also named “Best FTTx/GPON Operator of the Year “ for the success it has achieved in introducing fiber optic network in the UAE. FTTH network is a vital addition to the telecom infrastructure in UAE. Etisalat is known for its considerable investments in CAPEX. Its Fiber Optic network will provide endless capabilities and features.
It is the only technology with enough bandwidth to handle the user’s projected and growing demands during the next decades. Etisalat will be the first operator to cover Abu Dhabi with this network making it the first capital city in the world to be fully connected .with this advanced infrastructure.
Commenting on Etisalat achievement, “ Bocar A. Ba, President of Samena Telecommunications Council said “ It is a well deserved win by Etisalat which has made significant contributions to the development of telecommunications infrastructure in the UAE and achieved remarkable global success. Etisalat has maintained outstanding business portfolio in 18 markets in Middle East, Africa and Asia.
Throughout its long history Etisalat continued adding more achievements in both service offerings and technology innovations. Etisalat has been always a strong believer in injecting considerable investments in networks and offering new services for its customers.”
Etisalat was also granted “Best Quality of Services Operator of the Year” for the quality of services it is offering to customers and its ongoing network upgrades since it is related to improving network quality of service and customer satisfaction.
Etisalat has operations in 18 countries in the Middle East, Asia and Africa and services over 94mn customers across these markets. The total population of its international footprint is currently 2 billion people.
SAMENA Awards recognize leadership and astute decision-making within the SAMENA region to help assess and inspire telecommunications developments in the region and beyond to enable SAMENA to become a recognized body that encourages and supports innovations in telecommunications and that facilitates greater part of the industry-wide make SAMENA vital and imperative to take decisions