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Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Thursday 25 March 2010

World Earth Hour & Etisalat Fiber Optic Networks





World Earth Hour
UAE Earth Hour-Etisalat Fiber Optic will reduce 73% energy,85% less emission of greenhouse gas





Etisalat to
Celebrate Earth Hour in



all seven UAE
Emirates



 


Abu
Dhabi, UAE March 24, 2010

– Etisalat today announced it will join other leading UAE companies in
participating in Earth Hour on March 27, 2010. Etisalat’s iconic buildings and
facilities in all seven emirates will be darkened through the evening as special
care is taken to ensure all non-essential lighting and electronics are turned
off. Etisalat is also inviting its 10,000 staff in the UAE to become
eco-ambassadors on the evening and participate in the various events taking
place across the country.


 


 “We
are delighted to participate in the Earth Hour 2010. The environment is at the
core of our business strategy and we are making wide investments in technologies
and infrastructure to ensure our future is both successful and sustainable. We
hope that all residents in the UAE will take this time to consider their
personal impact on the environment and on how they can change their lifestyle
for the benefit of the planet.”


 


Etisalat is
investing Dh 5bn in a fiber optic network that consumes as much as 73% less
energy and emits less than 85% fewer greenhouse gases. It has also installed
solar power facilities across its 18 countries in places of natural beauty such
as the Ras Mohamed National Park in Sinai, Egypt. Through advances in Cloud
Computing, Smart Buildings and Data Centres Etisalat is also allowing its
residential and business customers to reduce their carbon footprint by deploying
the latest solutions.


 


The UAE
Earth Hour 2010 seeks to raise awareness about climate change and encourage UAE
residents, business leaders and government officials to take action and start
planning a reduction in CO2 emissions. Last year 400,000 people in the UAE
participated in Earth Hour






Sunday 14 March 2010

Etisalat participated in the Broadband Global Summit 2010

Etisalat leads the way for a digitally connected future; partners Broadband Global Summit 2010
Abu Dhabi, 13 March 2010
: As the Strategic Operator Partner, Etisalat participated in the Broadband Global Summit 2010, one of the region’s most important assemblies on broadband technologies, held 8-10 March 2010 at the One & Only Royal Mirage Hotel. Broadband Global Summit, in its second successful year, is positioned to reflect the dynamic developments within the region’s broadband ecosystem and effectively highlighted the exciting growth areas in the telecommunications industry - universal connectivity via broadband in the Middle East and Africa regions.
Commenting on the participation, Etisalat’s Senior Vice President of Marketing, Khalifa Al Shamsi, said, “Etisalat envisions that all UAE residents will soon be digitally connected, improving themselves and their lifestyles every single day. Through a mix of advanced broadband technologies, Etisalat has already embarked upon this process and its recent nation-wide fiber roll-out, e-Life, will add significant value to customers’ lifestyles, enabling them to achieve much more than what is possible today. Through our participation in this summit, we are pleased to bring to a wider forum our experiences and insights that will assist in laying out the future roadmap of broadband infrastructure development for the entire region.”
In a keynote presentation on the ‘LTE Focus’ day of the event, Tariq Al Qaseer, Senior Director of Mobile Network- Planning at Etisalat, highlighted the “mobile broadband trends and challenges” elaborating on the opportunities brought by the advanced Long Term Evolution (LTE) technology and joint efforts required to accelerate the LTE maturity in the region. He also explained Etisalat’s efforts in this direction through an earlier demonstration of LTE, designed to increase the capacity and speed of mobile networks.
As a key note speaker on the opening day, Ali Al Ahmed, Group Chief Strategy Officer, (GCSO) at Etisalat, mapped the evolution in the communications industry over the past one decade. In this congregation of the region’s top minds: regulatory decision makers, industry leaders and innovators, he discussed the opportunities and challenges faced in addressing the increasing customer demand and the strategic deployment of several technologies that exist within diverse environments. This was followed by a panel discussion on the region’s future broadband road-map and technology vision.
On the concluding day of the 3-day event, highlighting on the FTTH technological advancements and strategies, Fahem Al Bugham – Vice President / Technology Strategy presented the case study on the “Impact of evolving GPON on Access Network” and customer advantages met by the FTTH network, drawing from Etisalat’s experience, being the pioneer in deploying the region’s first fiber network across the UAE.
Pioneering the leading-edge fixed and mobile broadband technology locally and regionally, Etisalat’s contribution to the event was showcased through Etisalat’s experiences in the recent deployment of the Fiber-to-the-home (FTTH) and HSPA+ in the UAE, as well as through strategic insight from Etisalat experts on the future of broadband technologies. Etisalat’s FTTH network, has already covered over 735,000 households in the UAE, through eLife and Etisalat aims to connect the whole of the nation’s households by 2011, setting UAE in the league of top international fiber-connected countries.
Etisalat is also the first in the region to introduce the fastest mobile broadband technology, HSPA+ in the UAE, including the design and installation of the HSPA+ mobile infrastructure in the world’s tallest building, Burj Khalifa.
The event, among other benefits, also explored the broadband business in detail and presented opportunities to craft business strategies in order to deliver a new level of experience for customers and greater returns for shareholders. The program included multiple tracks across two days with over 60 high-level speakers, including 20 presentations, 38 operator case studies, workshops, training programs and much more.

Saturday 13 March 2010

Etisalat Managed ICT solution & Microsoft Middle Edge - 2010

Etisalat Managed ICT solution & services edge highlighted at Microsoft Tech.Ed Middle East 2010• Etisalat speakers share insights on benefits of a Converged IP network & Software plus Services approach with Etisalat Hosting Offerings
• Etisalat emphasizes usage of Microsoft Operations Framework in ICT & Service Management Projects

Dubai, March 4, 2010: At the inaugural edition of Tech.Ed Middle East which is Microsoft’s premier technical education and networking event in Dubai which concluded yesterday, Etisalat executives presented attendees with insights into its comprehensive Managed ICT & services portfolio to showcase how customers can benefit from such services with enhanced business performance while optimizing capital investment and operational costs.
In a presentation entitled “Enhancing performance through High Speed IP networks”, Haider Khan, Business Development Manager, Etisalat and Rehan Sami, Solution Architect, Etisalat talked about the significance of MPLS IPVPNs to help attendees understand how Etisalat‘s IP network can facilitate collaborative business models by converging voice and data and hence improve performance and operational efficiencies. With IP being the de facto protocol worldwide, Haider highlighted Etisalat efforts to set up its own IP nodes worldwide which would provide business customers with advantages like single point of contact and price guarantees in addition to a reliable quality of service (QOS).
The service can also be offered as a Managed Service by Etisalat with end to end network management through Etisalat’s Managed Router Service which has 24x7x365 proactive monitoring thereby enabling UAE based companies to lower their TCO (Total Cost of operations) and deal with a single vendor.

Jitendra Kapoor, Specialist – eHosting from Etisalat talked about the synergies between Microsoft’s Software Plus Services strategy and Etisalat’s Suite of Managed & Hosted Microsoft Application services to mitigate risks and enhance business agility. He said, “Businesses can now partner with Etisalat to capitalize on the secure, reliable and scalable computing environment of Etisalat’s state of the art fully redundant Internet data centres to conduct mission critical operations and be assured of enriched Managed Hosting Services like storage, disaster recovery, Business Continuity Planning, security, message hygiene, and Microsoft Software management.”
Etisalat can thus assists businesses of all sizes to make a prudent selection of on premise and Etisalat Hosted & Managed Applications-a winning combination designed to enhance competitive edge for customers. This translates into a very convenient deployment model which can be adjusted dynamically as business needs shift and growth requirements necessitate a relevant approach.

According to Shazad Ahmed, Specialist, Professional Services, Etisalat who spoke on the relevance of Microsoft Operations Framework, “Microsoft Operations Framework (MOF) provides a practical framework and guidance to provide efficient and effective services. The major advantage of bringing in MOF best practices to Professional Services engagements is to reveal customer service flaws early on during the engagement. Moreover, it also helps to gather clear requirements from customers. While working on customer Service Management projects, MOF provides a low cost solution for organizations to adopt IT best practices and become ISO 20000 ready.