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Free Calls From Etisalat

Etisalat
introduces multiple attractive offers on mobile products exclusively for business users



Etisalat launches "FREE INTERNATIONAL CALLS" promotion exclusively for Business customers from 01 Apr 09 to 30 Apr 09.

Also, the validity of special promotion on "
Mobile PBX" services has been extended.

3 months' Free Subscription Offer for all new connections of
Mobile PBX has been extended to 27th Apr 2009.

To share details on tariffs, features and benefits of these promotional campaign, a workshop shall be conducted as per below schedule. We encourage participation from Sales teams.

Abu Dhabi 18 Mar 09 T&A Building Auditorium Level 8 8 AM - 10 AM
Sharjah 19 Mar 09 BRB Auditorium Level 4 10 AM - 12 Noon
Dubai 26 Mar 09 Deira Office Auditorium Level 3 10 AM - 12 Noon


Also, to ensure that our processing teams (processing analysts and processing specialists), service delivery teams, customer care teams are well equipped with technical know-how of Mobile PBX and provisioning processes, a training program shall be conducted as per follows:

Session 1 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 10 AM - 11:30 AM
Session 2 Dubai 23 Mar 09 Al Kifaf Conference room Level 3 11:30 AM - 1 PM
Session 3 VC 24 Mar 09 Over video conference 10 AM - 11:30 AM
Session 4 VC 24 Mar 09 Over video conference 11:30 AM - 1 PM


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FREE INTERNATIONAL CALLS PROMOTION


Etisalat is pleased to announce the exclusive launch of “FREE INTERNATIONAL CALLS” limited duration promotion for the first time in the UAE to Business Customers.
Thus offering business customers an exclusive opportunity to enjoy FREE International calls. Companies who apply for new Mobile lines (Postpaid or prepaid) during promotion period will get the credit back into their accounts as talk time for international calls as follows:

1] For post-paid, FREE talk time (AED 185) for international calls will be credited as below:

At the time of activation AED 65

On 31st day of activation AED 60

On 61st day of activation AED 60

2] For prepaid, FREE talk time (AED 165) for international calls will be credited as below:

At the time of activation AED 60

On 31st day of activation AED 55

On 61st day of activation AED 50

The package codes created on CBCM are as under:

MOB_PROMO_POP_BUSINE for Postpaid
MOB_PROMO_PRE_BUSINE for Prepaid

Please ensure that all new customer activations for business users are under new packages ONLY else they will not get the benefit of FREE credit back.

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MOBILE PBX PROMOTIONAL CAMPAIGN


Etisalat is pleased to announce that it has extended the validity of special promotion on "Mobile PBX" services. Under the promotion, all new subscriptions to "Mobile PBX" enjoy FREE monthly rental for first 3 months. 3 months' Free Subscription Offer for all new connections of Mobile PBX to
27th Apr 2009.

Please also visit product net to access a flash file that demonstrates features of Mobile PBX during an audio visual tour.

To equip Sales teams with necessary information on product features, new tariffs and CBCM provisioning processes a training program shall be conducted during 3rd week of March across all regions. We also encourage participation from Service delivery, Customers Care and Solutions Architects. Detailed schedule of training will follow soon.

"Mobile PBX" brings with it many unique features which make it extremely convenient and cost-effective for teams to work closely while on the move.
The "Mobile PBX" service enables mobile users to experience “Fixed PBX like features on mobile” without the up-front investment that is needed to build fixed PBX systems. Business customers will also be able to differentiate between Personal and Business calls and have more control on their mobiles.

List of feature & benefit(s) -

1.Short code dialing – Convenience of calling group members
Ease of dialing through mobile extension numbers; Each mobile will be assigned a mobile extension so that employees can dial each other's mobile phones in a simplified method. By just dialing the short number (extension) rather than dialing the whole mobile number employees can get connected.

2.Split billing - Better cost management and time saver
Companies only pay for Employees Business Calls; Etisalat business customers don't have to worry any more about none business mobile expenses as the "Mobile PBX" Split Billing feature will allow them to control cost by differentiating between Personal and Business Calls done by the employee from their mobiles.

3.Discounted calls - Control over cost of communication
Save up to 15% on calls done between your employees; In addition to all these rich business related features, the "Mobile PBX" solution will offer a significant discount of up to 15% on mobile intra-company local calls. 4.Hunt group - Higher productivity of sales teams / customer support teams
One Mobile number for your whole team; The Mobile Hunt Group will allow companies to create groups within their organization and assign one mobile number to each group. Any caller calling a group number will be routed to the first available number within the group. With this feature companies can guarantee to always have someone to answer their customer's calls while their teams are on the move; they will never miss a call.

5.Web interface - Flexibility to manage subscription feature in hassle-free manner
Manage and configure your "Mobile PBX" from anywhere; Business Customers will also be handed over access to the "Mobile PBX" web application where they can manage and configure their "Mobile PBX" Group.

6. Call Management - Spending more on business and avoiding none business expenses
With the Outgoing Call Blocking feature companies can now have stronger cost control on their employee's mobile phones; they can block outgoing calls based on time, date of doing outgoing calls and type of numbers called.

Business Customers can benefit from the
Mobile PBX features by paying a monthly rental fee of only 20 Dirham per month for each subscribed mobile number.

For more information

Please visit the product net

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Wednesday 4 November 2009

Global Green Telecom Summit: Etisalat Addresses

Etisalat Addresses Global Green Telecom Summit in Dubai

Dubai, 2nd November 2009: Etisalat is putting sustainability within reach of its staff and customers by deploying the latest technologies and focusing on quality and efficiency. This was the theme of a presentation made by the company’s Group Chief Corporate Affairs Officer, Nasser bin Obood, on the opening day of the Global Green Telecom Summit which is taking place this week at the Etisalat Academy in Dubai.

Nasser bin Obood explained how the company was supporting the vision and initiatives of the UAE government by offering its employees and customers a green choice.

“The environment is not only important to the UAE today, but has always been seen as critical. This is why the UAE continues to take a positive and proactive position on matters related to sustainability. Etisalat is therefore proud to be able to support the aims of the UAE government and the global community. We are doing this through our own initiatives aiming to reduce our carbon footprint, but also by developing solutions and innovations that help our customers,” Nasser bin Obood explained.

In this respect, he unveiled that Etisalat new Residential Gateway has software developed by SoftAtHome ( French company where Etisalat has 16.6 % shares). This software will allow customers to pre-schedule their wireless Internet connection so that it automatically turns off at selected times, helping to reduce wasted electricity specially at night. This software, will come as part of the company’s Residential Gateway offering which will be available early next year.

He also discussed the various business solutions that Etisalat is offering to corporates including virtualization and data storage, cloud computing, mobile and Internet payment solutions and video conferencing.

Etisalat’s executive then explained the role Etisalat is playing in the nation as a whole – highlighting the major energy savings that are possible through the replacement of legacy copper networks with fiber-optic cables. The entire Abu Dhabi island is set to be upgraded to ‘Green Broadband’ by the end of this year, and the entire country is due to be connected by 2011. Nasser also explained that Etisalat is also supporting Masdar on the development of the world’s first carbon-neutral and zero-waste city.

Nasser bin Obood said: “Etisalat was an early adopter in green technology and we continue to innovate in this area. Our buildings have been designed to early ‘green’ specifications with effective insulation, non-polluting fire extinguishers, smart building technology and architectural design. Further, our investment in fiber-optic technology may see energy savings of up to 70% according to our studies. We are now partnering with the local municipalities and developers to provide the technical infrastructure and expertise on which they can deploy similar energy saving technologies.”

Etisalat is also leading the way in terms of its own buildings and operations and has outsourced the management of its facilities to its subsidiary Etisalat Facility Management (eFM). Etisalat Facility Management is in the progress of implementing a variety of solutions to help reduce waste and energy efficiency for the telco, which already has ‘smart building’ technology installed as standard across its operations.

“The environment is always factored into our business planning, and we undertake rigorous studies whenever we are placing a new mast or install other infrastructure. We are also outsourcing certain functions to enable best-practise in facility and property management to be efficiently implemented across our operations,” bin Obood continued.

Finally Nasser expanded upon the company’s various community initiatives including the award winning ‘Origin’ water conservation programme from Egypt and the long-running campaign to eradicate waste mobile phones and electronic waste from the UAE – ‘Envirofone’.

“Our community initiatives not only raise awareness of problems, but try to create a solution. In Egypt, Etisalat Misr, is helping to provide drinking water to many thousands of people, whereas here in the UAE we have successfully removed 150 tonnes of electronic waste from local landfill sites,” Nasser concluded.

For further information please visit www.etisalat.ae or www.greentelecomsummit.com.

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