Etisalat Extends Its Customers’ Reach across USA, Canada and Latin America with Global Crossing

Etisalat Extends Its Customers’ Reach across USA, Canada and Latin America with Global Crossing
Dubai, Feb 27, 2010: Etisalat, a leading carrier in the Middle East, today announced an agreement with Global Crossing, (Nasdaq: GLBC), a leading global IP solutions provider, to provide seamless connectivity alternatives to customers who want to expand their connectivity to the United States, Canada and Latin America from the United Arab Emirates.
As part of this alliance, Etisalat has set up its own node in New York with last mile connectivity provided by Global Crossing to offer global connectivity solutions through a secure and fully owned IP/MPLS (Multiprotocol Label Switching) network. This is part of Etisalat‘s long term strategy of enhancing global connectivity options for its corporate customers.
“This partnership with Global Crossing is significant in terms of expanding the connectivity alternatives for our customers across the US, Canada and Latin America,” said Abdulla Hashim, Senior Vice President, Business Solutions, Etisalat. “This will enable us to leverage their local presence and the capabilities of their integrated IP-based network to support our customers. Moreover, the presence of our own nodes is a major differentiator for customers across this region that now can rely on us for world class connectivity solutions with advantages like reliable quality of service and network management capabilities.”

“We’re very pleased to join with Etisalat in offering our Extended Reach Solutions, comprised of the Global Crossing Fast-Track Services™ portfolio,” said Habib Issa, Global Crossing’s head of Carrier Sales for South Europe, Middle East and Africa. “As Etisalat’s business clients take advantage of globalization and IP convergence market trends, they can benefit from Etisalat’s support model, strong regional presence and the global seamless network enabled by Global Crossing’s IP infrastructure.”

With the setting up of these new nodes, Etisalat will offer secure IP/MPLS links to carry data traffic on its own network. This also will translate into pricing advantages which will be passed on to customers since Etisalat will manage its own network from end-to-end in a seamless manner.

Etisalat joins a select list of top-tier service providers offering Global Crossing Fast-Track Services portfolio to their enterprise end users. Global Crossing Fast-Track Services combine the business processes, products, services and system tools necessary for service providers to quickly offer their enterprise customers end-to-end global data solutions, backed by consistent SLAs. In addition to Converged IP Services and Private Line, Fast-Track Services include Ethernet, Collaboration and Managed Services. The portfolio can help service providers avoid the costly expenditures and long lead times generally associated with service expansion. It also can help drive incremental revenue for a carrier by helping it provide additional opportunities to enterprise customers that need out-of-region IP-based solutions.

By virtue of its strategic agreement with Global Crossing, Etisalat will be able to further extend its customers connectivity in countries where it doesn’t have coverage by being part of the Global Crossing MPLS network. This will enable UAE based customers to extend their connectivity through Etisalat across the US, Canada and Latin American markets.

The IP VPN services offered will deliver feature-rich capability of a fully managed IP network while providing the reliability, quality and security of an MPLS-based private network environment. Both companies will also work towards offering value added services like Managed Services utilizing their respective infrastructure.

Etisalat enables UAE businesses to reach out to their favourite countries at upto 55% discounted calling rates

Etisalat enables UAE businesses to reach out to their favourite countries at upto 55% discounted calling rates
Abu Dhabi, February 24, 2010: In a move to bring more economical communication solutions to businesses across the UAE, Etisalat today announced the introduction of the Favourite Country Plan for businesses, offering an additional 20% discount on the current international direct dialing rates (IDD), for calls made to any 3 countries of their choice on business landlines.
The Favourite Country Plan is applicable to all calls made on landlines and gives customers the flexibility to choose any 3 countries best suited for their frequent calling requirements. This is in addition to the existing off-peak rates currently available to customers around the clock, thereby giving savings of upto 55% on their selected countries as per the plan.
Etisalat’s new introduction is aimed at providing UAE based companies with additional peace of mind when they communicate over their landline telephones through more attractive rates and substantial savings. It will also aid companies in their day-to-day interaction with partners, suppliers and employees across the globe, with a better control on monthly communication spends. The plan is also valid for landlines provided at the residence of company employees where the landlines are in the company`s name with applicable business line charges.
Commenting on the benefits of the additional discounts to Favourite countries, Mr. Abdulla Hashim, Senior VP, Business Solutions at Etisalat said, “Etisalat is totally committed to offer increased ways of more cost effective communication to businesses in the UAE. The Favourite Country Plan on landlines for businesses has been introduced to ensure maximum customer ease and savings, especially at a time when cost efficiencies are a priority given the current economic climate.”

Etisalat Remains Positive and is Reaching beyond the Economic Crisis

Etisalat Remains Positive and is Reaching beyond the Economic Crisis

20th Feb 2010: Etisalat is currently participating or investigating opportunities across North Africa and the Middle East. Omran indicated six possible markets which would involve both the acquisition of green-field licenses within markets with low penetration levels and industry consolidation stressing that size and scale are extremely important for to avoid small operators being marginalized. “Etisalat is in an excellent position – financially and operationally to capitalize on these opportunities,” Omran added.
Etisalat is committed to investing in new technologies across the Middle East, Asia and Africa. Broadband and fiber-optic fixed-line infrastructure is a clear example of such an investment. Etisalat has deployed fiber-optic networks in Sudan and also in the UAE to great effect and will shortly begin offering GPON connectivity to the home with a capacity of 10Gbps shared between 32 residences –a 400% increase to what is currently on offer today.
Etisalat also announced that it has started the commercial trial of LTE, an important step towards 4G. The expected date for launching LTE services in UAE is by the end of 2010. Later in the first half of this year, Etisalat will be introducing new technology which will enable downloads of up to 42mbps, which will grow to 84mbps by end of year.
In conclusion Mohammad Omran highlighted Etisalat’s commitment to environmental initiatives. “Etisalat has successfully combined the welfare of the environment and advanced technology by investing in fiber optic networks can enhance the energy efficiency of our networks and reduce our carbon emissions. We are also implementing ‘green building’ policies to reduce operating costs.”

Etisalat Reached 100 Million Customer Base

Barcelona, 15 February 2010: Etisalat announced that its subscriber base has exceeded 100 million subscribers across its 18 markets in the Middle East, Asia and Africa covering 2 billion people.
This comes shortly after Etisalat announced it has acquired an additional share equal to 18% in “Atlantic Telecom” thus increasing the shareholding to 100%. Added to that is its application to the Indian Foreign Investment Promotion Board (FIPB), to obtain approval to raise its 45% stake in its Indian subsidiary Etisalat DB to 50%plus one share. Etisalat targets majority stakes in its subsidiaries and associates for more operational and financial synergy.
Recently Etisalat reported annual Net Revenues of AED 30.831billion and Net Profits of AED 8.836 billion marking a 5% and 16% increase respectively, compared to 2008.

Etisalat has operations and investments in 18 countries in the Middle East, Asia and Africa including UAE, Saudi Arabia, Egypt, Sudan, Pakistan, Tanzania, Benin, Burkina Faso, Gabon, Niger, Togo, Republic of Central Africa, Ivory Coast, Nigeria, Afghanistan, India, Indonesia and Sri Lanka.

Etisalat Customers Save 70% on Al Wasel Use

Etisalat customers continue to get
70% savings
on new Wasel

 

prepaid mobile connection

 

Wasel new

connection charges at AED 75 only with AED 25 as extra free credit

 

Abu Dhabi, 5 January 2010:
Etisalat continues the Wasel new connection
offer at a discounted price of AED 75 with a free initial credit worth AED 25
that can be used for making both local and international calls and SMS.
Customers will enjoy savings of up to
70% on subscription during the promotion period valid
till 31 March 2010.

 

The free credit of AED 25 will be automatically added to the
customer’s account upon Wasel activation and it is valid for 90 days from the
date of account activation. Customers will then be informed about the free
credit through an SMS notification, and they can check their credit balance by
calling *121*8# from their mobile phones.

 

 “At Etisalat, we constantly work towards creating
offers and promotions that make owning a mobile connection more affordable and a
convenient experience for people in the UAE. Our promotion that started in 2009,
continues to offer monetary savings of nearly 70% to our customers, usable for a
limited period. The service adds convenience, flexibility and peace of mind that
comes from knowing you can stay
connected with families, friends
and co-workers at all times.”

 

Wasel customers can
maximize their benefit by subscribing to the new Super off-peak plan
and enjoy an increased
discount of extra 60% on international calls during the Super off-peak hours
from 11pm -7am. Besides Super off-peak discounts, customers can also enjoy
higher discounts during off-peak hours which is 2pm - 4pm, 9pm - 11pm every day,
all Fridays and national holidays. Discounts for Wasel customers have been
increased to 35%.
Customers can subscribe by calling 125.

 

Etisalat also facilitates Wasel
customers during emergencies through its ‘Kalimni’ service. Customers who run
out of talking credit on their phones and need to make an urgent call, can
simply send an SMS with a call-me-back request using Etisalat’s ‘Kalimni’
service by simply dialing *188*050xxxxxxx# followed by the calling key.

 

Burj Khalifa Opens 4.1.2010.

Burj Khalifa-World's Tallest Skyscraper with Etisalat

Etisalat’s HSPA+
peaks Burj Khalifa’s mobile broadband speed to the region’s highest

 

Sets a new
record for Burj Khalifa with the Middle East’s highest mobile broadband speed of
up to 21Mbps

 

Abu Dhabi, 4 January 2010: Adding to its list of firsts, the world’s tallest tower, Burj Khalifa, has now also become the first in the Middle East and North African region to have the highest speed mobile broadband, HSPA+. Etisalat’s announcement today that launched the HSPA+ 3.5G technology covering Burj Khalifa and the surrounding areas, has added yet another record to the multifarious global records already set by the world’s tallest building.   HSPA+ provides users with mobile broadband speeds of up to 21Mbps for download and 11Mbps for uploads, which is the highest speed available in the region. Etisalat has also announced recently the infrastructure readiness of the Burj Khalifa to operate on the futuristic LTE (4G) technology which will provide users with speeds up to 150Mbps for downloads and 50Mbps for uploads.   HSPA+ technology is currently available in all Emirates areas across the UAE and in the coming months, it is set to be deployed across Etisalat’s 3.5G stations which cover 99% of the populated area of the country. To derive maximum benefit of the advanced HSPA+, customers can avail of this technology-compatible devices such as Etisalat’s HSPA Wi-fi modems and USBs.

Commenting on
the occasion of the much-awaited opening of Burj Khalifa, Mr. Ahmad Julfar, COO
of Etisalat said, “We are extremely happy and excited on the achievement of this
exceptional feat. It not only reinforces Dubai’s world position and that of the
UAE as pioneers in engineering, but is also a testament to the strong will of
our rulers who are determined to achieve the impossible. As we begin a new year
of hopes and recoveries, this comes as an assurance that they will continue to
mark the nation and present its people with more such iconic successes.”

 

 “This is an
auspicious occasion that coincides with Sheikh Mohammed’s fourth anniversary as
the Ruler of Dubai. On many levels, the tallest building known to mankind also
echoes the magnitude of the global accomplishments under Sheikh Mohammed’s
leadership,” said Julfar.

 

 

He further
added: “Etisalat is particularly proud on having the honour and opportunity to
design and install the mobile infrastructure of the highest building till date.
Etisalat has been successful in providing Burj Khalifa with an advanced
infrastructure that will enable our customers with the highest mobile broadband
speeds of 21Mbps and fixed broadband speeds of 30Mbps.”

 

“The launch of
this advanced technology showcases Etisalat’s commitment to offer best-in-class
services to its customers. It is yet another technology milestone that will
allow our customers to not only experience better speeds but effectively
leverage the mobile broadband platform for non-traditional purposes.”

 

Cordless Land Phone

Cordless Land phone bundled with Landline on yearly contract
“Annual offer with cordless phone bundle”

As part of our ongoing efforts to increase the number of subscribers for the Landline and Value Added Services, we recommend to introduce a bundle of a full featured Cordless Phone for free of charge with Annual rental of Fixed Line (DEL) along with Free Rental charge of Caller ID Clip and Call Waiting services for three months.

Introduction
A Landline is a physical or satellite line from the place of use to a telephone exchange which is part of a Public Switched Telephone Network. Regional, National and International Connections are possible through the use of PSTN Exchanges and International Switches. Various types of terminals can be connected to a fixed line to provide voice, data or image transmissions.
Consumer Landlines are provided with free local calls with international tariff Plans off peak rates for International calls and rental charge of AED45/- is billed on quarterly basis.
In order to achieve the Target in the current global financial recession, and is proposed to introduce "Annual Payment Plan Contract" (APP) Consumer Landline

1. Business Rules:

1. Customer will have the option to subscribe to Annual Payment Plan (APP); Annual Rental charges of AED180/- payable in advance and an installation charge of AED 180/-
2. The customer will get Free Siemens GIGASET C380, featuring the energy-saving ECO DECT Technology, handset with full Feature (as F-SMS, Caller indication displayed) as well as Environmental protection. Caller ID and Call Waiting facilities ar also included
3. In addition, FREE RENTAL for 3 months on Caller ID Clip and Call Waiting services is provided when subscribing together for Landline.
4. If the customer wants to cancel the contract before the end of the 12-month period, he/she should get the Cordless phone as the customer has already paid for the Rental charges for the 12 months.
5. At the End of Contract period (12 Months), the rental charges will be as per standard policy. (Rental charge will be every 3 Months).


Note:


Caller ID Clip and Call Waiting services are available only on Analogue Landlines.
After 3 months, the customers would be charged the existing quarterly rental of AED 15 for each service.

4. Standard Installation charge AED 180/-will be applicable for the 1st line. and a free
Siemens handset will be provided.
5. Second line Installation will be free
6. All existing usage charging policy for Consumer Landline is applicable
7. Minimum period of hire will be 12 months.


Components of the Bundle:

The retail price of this bundle is AED 360 and it will include the following elements:

1. A free Gigaset C380 cordless phone
2. Free 3 month subscription of Caller ID Clip and Call Waiting services, normal Charge is AED 15 per quarter for each service
3. Installation charge of Landline which is cost AED 180
4. One year Rental charge of worth AED 180.

Package Code:


FIXEDLINEANNUALPLAN

Annual Payment Plan for Consumer Landline( RESIDENCE)

Regards.
Maen Haddad
Director - Product Marketing - Fixed.
Central Marketing
Etisalat
Tel: +97126184325
Fax: +97126181325
Email: mahaddad@etisalat.ae
Website: www.etisalat.ae